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Aidan Ramirez

IT Help Desk

Greater Philadelphia, PA

amr7980@psu.edu

215-498-3451


Skills

Customer Service

100%

Innovative

100%

Problem Solver/Troubleshooter

100%

Scripting

50%

Languages

English

Spanish

Portugese



Work Experience

NewAge Industries
2024 - Current

IT Helpdesk Intern - Troubleshoot computers, printers, zebra scanners, iPads. Ensure computers have up to date policies. Handle onboarding and offboarding.


Target
2021 - 2024

Service Advocate, Guest Advocate, Front of Store Attendant


Luigi's Pizzarama
2017 - 2018

Bus Boy


Education

Penn State - Abington
2022 - 2025

IST - Networking, SRA minor


Bloomsburg University
2021 - 2022

IST


La Salle College High School
2017 - 2021

Rowing Team